Where Can I Complete a Warranty Claim Form Online?
At Kayak Distribution (Riot Kayaks, Boreal Design, Cobra Kayaks, Azul Kayaks, Riot SUP’s and Beluga Outdoor Gear) we stand behind our products with a 5 year limited warranty and 1 year on parts in North America. If there is a problem with your kayak our goal is to solve the issue quickly and efficiently, so you can get back on the water and enjoy the rest of the season.
This warranty claim form only applies in the United States and Canada. In all other countries, the appointed distributor is solely responsible to administer the warranty according to governing by-laws and corporate policies (find the international dealers here).
Step 1: Please read our Warranty Agreement first.
Step 2: If after reading you still would like to make a claim, please contact your local dealer for service.
Step 3: If that is not possible, then please fill out and submit the online here.
Hope that helps,
Is my kayak registered for warranty?
Hi, Kayak registration as of mid 2021, is done online and we can verify this information relatively quickly. However the fastest method for warranty service is to fill in the Warranty Claim Form. We will review your registration and other ...
Shipping Policy for Online Kayak, Canoe and SUP Orders.
Kayaks, Canoe and SUP’s are sent as freight Please allow 15-20 business days. Business days exclude Saturdays and Sundays. This is the amount of time it takes for us to schedule the pick up to leave our warehouse and deliver it to you. Packaging ...
Returns Policy On Shipped and Delivered Kayaks, Canoes and SUP's purchased online
Returns Policy Cancellation: You may cancel your order for a full refund before it has been prepared for shipment at warehouse. You may email us at email@example.com to see if your order can still be cancelled. After an order has been ...
How can I replace my broken rudder?
You can order a new rudder online here. If this is a warranty replacement (parts are warrantied for 1 year) then please complete the online claim form here. Thanks,
Warranty Agreement Details
Please read our full Warranty Agreement here. A synopsis of our warranty is as follows: 1. All Kayak Distribution brands are subject to the same warranty agreement with coverage against manufacturer and workmanship defects as follows from date of ...